Musings of An Old Man

by Brian K. Moore

ABOUT RELATIONSHIPS

Try to be as nice to your loved ones as you are to strangers.

Don’t try to remake your mate, neither of you will like the result.

Husbands shouldn’t tell their wives how to drive.

Make your spouse happy and you will be happy.

You can’t make yourself happy by making someone else unhappy.

Responding to customer complaints is effective and economical advertising.

Respond to complaints cheerfully, even if you’re irritated. Get the good will.

Protect what you’ve got with DDA, (Directed Defensive Advertising).

Satisfied customers are the best advertising